RevPAR has been the industry standard for decades. But for integrated resorts, boutique hotels, and destination properties in 2025, it’s no longer enough.
RevPAR tells you how well you filled rooms. TRG tells you how well you monetized guests.
At Medisa Hospitality, we help Mediterranean and Northern Cyprus properties shift from occupancy obsession to total guest value. Here’s why TRG matters more—and how to start tracking it this quarter.
What Is Total Revenue per Guest (TRG)?
TRG measures total revenue generated per guest across all touchpoints:
- Rooms
- Food & Beverage
- Spa & Wellness
- Entertainment & Activities
- Retail & Upsells
- Gaming (for IRs)
Formula: Total Property Revenue ÷ Total Number of Guests
A 200-room hotel at 80% occupancy with €150 ADR might feel successful. But if F&B spend is €8 per guest and spa revenue is near zero, you’re leaving money on the table.
Why RevPAR Alone Is Misleading
Two hotels can have identical RevPAR but wildly different profitability:
Hotel A:
- RevPAR: €120
- F&B per guest: €45
- Spa per guest: €18
- TRG: €183
Hotel B:
- RevPAR: €120
- F&B per guest: €12
- Spa per guest: €3
- TRG: €135
Hotel A generates 36% more revenue per guest with the same occupancy.
How to Optimize for TRG
a) Map your baseline
- Calculate TRG for last quarter across all revenue centers
- Break it down by guest segment (leisure, MICE, OTA, direct)
- Identify which segments spend beyond rooms
b) Design spend moments
Most guests don’t avoid spending—they just don’t see opportunities.
- Pre-arrival: spa bookings, dining reservations, packages
- Check-in: room upgrades, welcome offers
- In-stay: poolside service, experiences, events
- Check-out: retail, take-home products
c) Shift team incentives
- Reward total guest spend, not just room nights
- Train teams to cross-sell naturally
- Celebrate TRG wins weekly
TRG Benchmarks for Mediterranean Properties
- Budget/Mid-scale: €80–€120
- Upscale: €150–€250
- Luxury/IR: €300–€600+
If you’re below these ranges, you have untapped revenue.
How Medisa Hospitality Helps
We work with resort owners in Northern Cyprus, Türkiye and the Mediterranean to:
- Build TRG tracking systems and dashboards
- Design guest journeys that naturally increase spend
- Create event and entertainment calendars that drive non-room revenue
- Train teams to think beyond occupancy
Because in modern hospitality, success isn’t measured by how many rooms you fill—it’s measured by how much value each guest creates across their entire stay.